A Deeper Understanding of Predictive Modeling

Successfully understanding and leveraging the important decision points across the customer lifecycle for sales improvement and enhanced ROI means creating successful customer acquisition, retention, cross-sell and win-back programs. Knowing which customers to target is critical, as is knowing who is likely to defect, which customers are “in-market” and what products will attract them.

Predictive Modeling Project Flow Chart

To give you these insights, Analytic Partners will apply sophisticated techniques to your data such as logistic regression, multivariate K-means clustering, empirical Bayes, neural networks, CART or CHAID among others to predict your customers’ likelihood for specific behaviors. We help you better understand your customers so you can create superior marketing and sales actions along the customer lifecycle to positively drive customer behaviors through product offers, enhanced communications, targeted services or even direct selling.

Campaign Response Rates by Customer Quintiles Chart

With an understanding of which customers are most (and least) likely to respond to specific marketing activities, campaigns may be created to selectively target customers with tailored offers, enhanced communications, new services or even direct selling. The resulting increase in response rates delivers significant improvements in marketing ROI.

To find out more about Predictive Modeling, contact us.